Welcome to Serenity Counseling & Wellness

Welcome to Serenity Counseling & WellnessWelcome to Serenity Counseling & WellnessWelcome to Serenity Counseling & Wellness

Welcome to Serenity Counseling & Wellness

Welcome to Serenity Counseling & WellnessWelcome to Serenity Counseling & WellnessWelcome to Serenity Counseling & Wellness
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  • HELPFUL RESOURCES
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FAQ's

Do you accept insurance?

Yes we accept Horizon, Cigna, Amerihealth, Aetna, United/Optum, & Magellan as well as being an out of network provider for other insurance companies. When out of network, you could be reimbursed partially after services. Please contact your insurance company for benefit information.  

We additionally offer a sliding scale for those who qualify. 

How long are sessions?

Sessions are between 45-60 minutes depending on the presenting problem. 

What are my payment options?

There are several payment options available. We accept cash, checks, and debit/credit cards. 

What if I have to cancel a session?

Missed session policies:

Less than 24 hours cancelation/ No show- $50/fee

We value your time as well as ours. Since we create or schedule around our appointments, please try to let us know when things come up. We understand that things can come up such as inclement weather, illnesses, and emergencies. Keeping this in mind, we have created several options to handle these situations:

Inclement weather or mild/moderate Illness (if possible)- Telehealth  session

Severe illness or emergency - 1 free missed session pass


We ask that whenever possible and as soon  as possible, you contact the office to make appropriate arrangements to either cancel, rearrange or reschedule your session. 

Do you provide Telehealth sessions?

YES! Telehealth sessions via videochat are readily available. At times, sessions are available outside of our traditional office hours. If you have insurance, please check with your insurance to see if telehealth sessions are a covered benefit. 

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